Privacy Policy

This Privacy Policy describes how BootsPipeline ("we," "us," or "our") collects, uses, and protects your information when you use our services, including any communication via SMS, MMS, or other Application-to-Person (A2P) messaging platforms. By using our services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, phone number, email address, and ZIP code
• Information you submit through web forms, including opt-in consent for SMS/MMS messaging
• Communications between you and us, including text messages and customer service interactions
• Technical information such as device type, browser, and usage data collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Send appointment confirmations, reminders, alerts, and service-related notifications
• Send marketing and promotional messages where you have consented
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our Terms

3. SMS/MMS Messaging and Consent

When you opt in to receive SMS/MMS messages, you consent to receive automated or manual text messages from BootsPipeline at the phone number you provide. Message frequency varies based on your engagement. Message and data rates may apply.

You may opt out at any time by replying STOP, or reply HELP for assistance. Once you opt out, you will no longer receive further messages unless you opt back in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned in this section exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• With service providers who help us operate our business (for example, hosting, analytics, and messaging infrastructure), bound by confidentiality obligations
• When required by law, regulation, legal process, or government request
• To protect the rights, property, or safety of BootsPipeline, our users, or others

SMS opt-in consent and phone numbers collected for messaging are never shared with third parties for their own marketing purposes.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

• You may opt out of SMS messaging at any time by replying STOP
• You may unsubscribe from marketing emails using the link provided in those emails
• You may request access to, correction of, or deletion of your personal information by contacting us using the details below

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a new effective date. Your continued use of our services after changes constitutes your acceptance of the updated Policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Mustafa Fortune LLC DBA BootsPipeline
8310 Bennett Ave, Skokie, IL 60076
Email: info@bootspipeline.com
Phone: +1 (442) 255-7790